Privacy Policy
The Mana Samskruthi iOS app and the website at manasamskruthi.com are operated by Katuru Sri Asha Latha (“we,” “us,” or “our”). This Privacy Policy explains what information we collect, how we use it, and how you can make a privacy request.
Information we collect on the website
When you visit our website, our hosting service receives information needed to deliver the site, such as your IP address, browser information, and the page you requested.
If you use our contact form or email us, we receive the name, email address, and message you provide. We use this information to respond and resolve your request.
Information we collect in the app
Sign-in information. If you sign in, we use your account identifier and information provided by your sign-in method, such as your email address, display name, and profile image, when available. Firebase Authentication handles sign-in and verification.
Library and listening information. If you have an account, we store favourites, playlists, search history, listening history, playback progress, and download records to sync your library and help you resume listening. When you first sign in, supported items from your guest library may be added to your account.
Guest and device activity. You can browse and listen without signing in. The app stores guest preferences, saved items, and downloaded media on your device. Searches are sent to our service to return results. Playback activity may include an app-generated device identifier, the content played, and listening details, even in guest mode. We use this activity to operate the service and rank popular content. We use your device or selected time zone to show date-based content.
Optional diagnostics. If you enable diagnostic sharing in Profile, we use Firebase Crashlytics and Performance Monitoring to identify crashes and slow operations. Reports may include crash details, app and device information, installation identifiers, and performance timings. You can turn diagnostic sharing off in Profile. Turning it off does not remove reports already sent.
How we use and share information
We use information to deliver content, manage accounts and libraries, respond to support requests, prevent abuse, and maintain the app and website.
We use Firebase for authentication and optional diagnostics, Google Cloud to run the app’s backend, Neon for the account database, and hosting, storage, and delivery providers to make the website, recordings, and images available. We require providers processing information on our behalf to protect it consistently with this policy. These providers may process information outside your country. See Firebase Privacy and Security for details about Firebase.
We may disclose information when required by law or when necessary to respond to fraud, abuse, or security incidents. If you follow a link to another service, such as YouTube, that service’s privacy policy applies to your use of it.
Retention and account deletion
We keep account information as needed to provide your account and library. We retain support messages as needed to handle your request. Limited records, including logs and backups, may be retained for operational, security, or legal purposes.
To request permanent account deletion, sign in to the app and go to Profile → Delete account. Verify your identity and confirm the request. The app shows whether the request is pending or complete. Once deletion is complete, your sign-in account and account-linked data, such as your profile, synced favourites, playlists, searches, and listening history, are removed from the active service.
Limited records may remain for deletion recovery, security, or legal obligations. For example, we may retain a hashed identifier to prevent an old sign-in from recreating a deleted account. Playback records with the account association removed may still contain an app-generated device identifier. Account deletion does not remove downloaded media from your device; you can remove it separately from Library → Downloads.
Your choices and contact information
You can use the app as a guest, manage saved items and downloads, and turn optional diagnostics on or off. You can contact us to request access to, correction of, or deletion of your personal information. We may verify your identity before acting on a request. Other rights may apply depending on where you live.
We take reasonable steps to protect personal information from unauthorized access or disclosure, but no online service can guarantee absolute security.
For privacy questions or requests, contact Katuru Sri Asha Latha at support@manasamskruthi.com. Please do not send passwords, verification codes, or sign-in links.
